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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Adriana Azopardo (Country Manager) and Katherine Revilla (Customer Service Manager) want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Adriana and Katherine would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either Adriana or Katherine and let them know what you think. Please include your telephone number if you would like us to call you back!

Adriana Azopardo
Country Manager

"Our mission is to make your experience with us successful. All our employees in DHL are 100% focused on our Customers to provide the best service with the quality that you deserve. Every day and in every contact with our people we expect meet your requirement”

Email Adriana

Katherine Revilla
Customer Service Manager

“We would like you enjoy your experience with DHL and be successful. Our satisfaction is to ensure that you receive the service your expected. If you have any requirements, we are available at any time"

Email Katherine
Adriana Azopardo y Katherine Revilla will reply to you in no more than 1 day. If you need to track a Shipment or if you have any questions you can contact us here.
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